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- Are brands just a quality symbol in customers view?
Are brands just a quality symbol in customers view?
- By William King
- Published 04/28/2009
- Business Articles
- Unrated
William King
William King is the director of Wholesale Pages: http://www.wholesalepages.co.uk , Aid and Trade: http://www.aidandtrade.com , Daily Trader: http://www.dailytrader.com
View all articles by William KingWhenever
we hear the word “Brand” we think of something unique and distinctive. The
origin of the word is in early farming parlance where a particular farmer marked
their animals in order to identify them. This kind of marking to distinguish
something from others came to be known as branding.
Although
we are referring to the corporate world here and not the relaxed world of
farmlands, the concept remains very much the same. Even today, the word brand
strikes the same chord – we think of something distinct and different from
others. Every business owner wants to create his own brand and be identified
with it.
When
you have a brand and the brand delivers the best to its customers, your
customers will automatically seek your particular brand and prefer it on others
when it comes to the specific product or service that you are offering. The
association of a particular brand with a certain kind of quality also dates
back to many years. For example, a particular farmer branded his cattle and
then sold it in the market. When people saw that the meat they bought had one
thing in common – the brand – they began to prefer it to others. Right from an
early age, the word brand then became associated with quality and better
services.
In
today’s intensely competitive business world, you need to have a brand in order
to combat the existent brands that have become an integral part of people’s
lives. Right from biscuits to cars, every item is identified with a brand that
people acknowledge to be superior then others.
In
fact, something like a symbol or a catch line becomes the signature of a brand
and then the product is identified by that particular symbol. A good brand is
something that the customers invest their complete faith on. The brand becomes
synonymous with quality and service once the customers accept it.
The meaning of the word brand:
The
word brand cannot be assigned any particular meaning. To a business owner it
means something, to a customer it means another thing and to another person it
again means something else. So we can say that brand is a very relative word,
signifying different things to different people.
If
one needs to define the word in a very broad sense, then one can say that it
signifies the trust and the expectation that the customers have for a
particular product or service. At the same time, a brand is also symbolic of
quality and character. For example, a customer will choose a good brand over a
random product because they believe that the brand will deliver what it
promises and at the same time, it will also be of good
quality.
Gauge the competition and then develop better products
In
order to start off a brand of your own, you need to keep track of what the
competition is offering. Merely knowing what the others have to offer is not
enough. You need to establish a unique feature in your own product and service
in such a way that the focus of the customers drifts from the earlier to
yours.
Another
term that is much used in business jargon is “strategic awareness”. Your brand
reaches the level of strategic awareness with the consumers when your customers
are able to identify your brand with certain qualities and distinguish it from
the competition. Strategic awareness is very close to your USP or Unique
Selling Point. The USP or the strategic awareness is the characteristic feature
of your brand that the customers identify and understand as superior to others.
William King is the director of Wholesale Pages: http://www.wholesalepages.co.uk, Aid and Trade: http://www.aidandtrade.com, Daily Trader: http://www.dailytrader.com and Islamabad Property & Real Estate Directory Portal: http://www.zameen.com/Homes/Islamabad-3-1.html . He has 18 years of experience in the marketing and trading industries and has been helping retailers, entrepreneurs and startups with their product sourcing, promotion, marketing and supply chain requirements.

